We are dedicated to providing you with the best possible care as a client with Emmaus.  From scheduling your initial session to navigating your billing inquiries, we are here to provide you with support and take care of you outside of your therapy sessions.  Please feel free to email us to provide any feedback and let us know if there is any part of your experience we can improve.

Please note, your telephone call is very important to us and we ask that if you do get our voicemail that you leave a message as we will respond back as quickly as possible, during business office hours (Monday-Friday, from 9am to 5pm).  You may also email our Scheduling Department for any scheduling or insurance acceptance questions.

Business Office

8290 165th Ave. NE
Redmond, WA 98052
p: 425.869.2644 | f: 425.867.0930
Monday-Friday 9am-5pm

Contact Us

Clinical DirectorDr. Richard Wemhoff, Ph.D., ext. 3
Practice Manager & Marketing DirectorTeri Cherberg, ext. 17
Scheduling: Ekta Sarma and Ethan Poet , ext. 0
* email: scheduling@emmauscounseling.net
Billing: Chelin, ext. 18
  * email: billing@emmauscounseling.net
Medical Records: Records Custodian, ext. 14 Learn more >>

Therapist’s Confidential Voicemail

Please note all initial sessions are scheduled with our Scheduling Coordinators, please call 425.869.2644, ext. 0.  We encourage our clients to use our client portal to securely communicate with their therapistWe think you’ll find that communicating via the portal brings a new level of efficiency in addition to eliminating phone tag.


If you or someone you know is reporting thoughts of suicide, or if someone is behaving in a dangerous or unsafe manner CALL 911 or go to the nearest emergency room. Do NOT leave a voicemail or send an e-mail if the situation has reached crisis level as our therapists may be with a client or away from their desk.

In King County, call 866-427-4747. You can also text HOME to 741741 or call the National Suicide Prevention Lifeline800-273-8255, from anywhere in the U.S. If you or a family member has a problem with a substance use disorder, please consider calling the Washington Recovery Help Line866-789-1511.