“We understand taking the first step into seeking therapy and trying to select a therapist that not only has the experience you are seeking but also feels like they would be a good match can feel intimidating and overwhelming. You may feel anxious about making that initial call to ask for help. Please know those feelings are completely normal, and our compassionate and knowledgeable Scheduling Coordinators, Ekta and Ethan, are dedicated to make the process as comfortable as possible for you.”– Dr. Richard Wemhoff, Ph.D., Clinic Owner
USING YOUR INSURANCE
First step would be to determine if you have mental health coverage through your insurance carrier by calling your plan administrator or the customer service number on the back of your card. Check your coverage carefully and make sure you understand their answers. Feel free to use our Quick Check List to Ask Your Insurance.
If you’d like to use your insurance benefits, please have your insurance card on hand when you call as it will help with scheduling you with an in-network preferred provider. View Our Accepted Insurance plans.
CLIENT CARE & PORTAL ACCESS
Emmaus’ clients are set-up with access to our secure Client Portal which allows you to stay connected 24 hours a day, 7 days a week. Within the portal you may:
- Securely message your therapist.
- Schedule their own appointments (existing clients only and varies by therapist).
- Complete your On-Line Biography.
- Update your information.
- Check your balance at any time using the Ledger option and Pay your bill.
- As a paperless company, we use our Client Portal to provide you with a secure link to your monthly e-Statement via email.
“Our care team is here to support you from your initial call through your entire therapeutic journey with Emmaus. If at anytime you have any questions, from scheduling to navigating your billing inquiries, our team is here to provide you with support and take care of you outside of your therapy sessions.”– Teri Cherberg, Practice Manager