New Clients: Please call our Care Coordinator at 425.869.2644, ext. 0 to schedule an appointment at any of our locations.
Unique to Emmaus, our Care Coordinators hold degrees in the field of Psychology and are very familiar with each of our therapists’ therapeutic approaches and specialties, and after gaining an understanding of what you are seeking with your therapy sessions, they will provide you with suggestions on which of our therapists could best match your presenting issues, preferences, schedule and insurance plan (if applicable).
If you’d like to use your insurance benefits, please have your insurance card on hand when you call as it will help with scheduling you with an in-network preferred provider.
Coverage and insurance networks can change frequently. We encourage you to verify your plan benefits with your health insurance company prior to scheduling your appointment by calling the Customer Service Number provided on the back of your insurance card. We have prepared a QUICK CHECK LIST for you to use when calling your Insurance Company and recommend you review our Frequently Asked Insurance Questions as well as our Insurance Definitions.
Clinicians at Emmaus each have busy practices. In some cases, there may be waiting list to see a particular clinician. In this event, you will be given the option to be placed on this waiting list, see another Emmaus clinician with expertise related to your presenting issue. In each case, the choice is yours.
Our Care Team is here to assist you and are dedicated to providing you with the best possible care as a client with Emmaus. From scheduling your initial session to navigating your billing inquiries, we are here to provide you with support and take care of you outside of your therapy sessions. Please feel free to email us to provide any feedback and let us know if there is any part of your experience we can improve.