Our licensed therapists are preferred providers, in-network with some or all of the following insurance plans. Coverage varies depending upon the therapist you work with, and your unique insurance plan.

  • Aetna
  • Evernorth (Cigna)
    • Evernorth (Cigna) EAP
  • Carelon Behavioral Health
  • First Choice Health Network
  • Kaiser Permanente (Northwest)
  • Kaiser Permanente Washington
  • Managed Health Network (MHN)
  • Moda Health
  • Lifewise of Washington
  • Medicare
  • MultiPlan (PHCS)
  • Optum (UnitedHealthcare)
  • Pacific Source
  • Premera Blue Cross
  • Providence Health Plan
  • Regence BlueCross BlueShield
  • Regence BlueShield
  • UMR
  • and many others

If you don’t see your insurance listed, please contact us at 425.869.2644, ext. 0 to see how we can help.

*Please note, we are not enrolled or accepting the following insurance plans: AppleHealth/Medicaid, Community Plans, UHC (Non-Employer Based), TriCare (primary), Molina, Ambetter, Coordinated Care, AmeriGroup, Medicaid, Medicare (Capitated or DNSP), Molina, DSHS, Washington Apple Health, any state-supplemented insurance plans, Labor and Industry (L&I) and or car insurance claims.

Understanding Your Coverage

We know that navigating insurance isn’t easy, and we are here to help support you through the entire process. Our staff is happy to look up and verify your mental health benefits and provide you a benefit assessment of coverage. For plan specific details, please call the Member Services number on the back of your insurance card to better understand your individual plan’s coverage.

Here are some key questions to ask:

  • What are my behavioral health benefits for outpatient therapy in an office setting?
  • What are my behavioral health benefits for virtual sessions?
  • Are they subject to a deductible?
    • If so, how much of my deductible has been met?
  • Will I have a copayment or co-insurance?
  • Is there a limit to the number of sessions?
  • Do I need an authorization number prior to seeing a provider?
  • Is the provider I want to see in-network with my specific plan?

Rates & Allowed Amounts

Please note payment is due at the time of service. An insurance plan includes not only the terms which the member (you) and the insurance company agree to but also services and reimbursement rates for which a provider (your therapist) is covered. Insurance companies dictate the length of and how often members can attend counseling sessions.

Every insurance company reimburses providers at different rates. When an insurance plan states that the provider will be reimbursed at 100% this means that the insurance company will pay the provider 100% of the rate the insurance company tells the provider they will accept. Providers do not set rates with the insurance companies. Insurance companies set the rates for providers.

Cancellation Policy

There is no charge for cancellations made more than 48 hours in advance of the appointment. Please note, all our therapists are independent contractors and are compensated for sessions held. Clients who are not feeling well on the day of an in-person session, have the opportunity to see their therapist via telehealth and can notify their therapist so that the session can be changed to virtual therapy and avoid a cancellation fee. If you miss or forget an appointment, please call us! If we don’t hear from you, we may cancel future appointments.

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