EMMAUS COUNSELING CENTER, PS (herein referred to here as “EMMAUS”). This Notice describes how medical information about you may be used and disclosed and how you can get access to this information.

As part of this professional practice, EMMAUS maintains personal information about you and your health. State and federal law protects your privacy by limiting EMMAUS in how we may use and disclose such information. Protected health information (“PHI”) is information about you, including demographic information, that may identify you or be used to identify you, and that relates to your past, present or future physical or mental health or condition, the provision of health care services, or the past, present or future payment for the provision of health care.


  1. RIGHT OF ACCESS TO INSPECT AND COPY. You have the right, which may be restricted only in certain limited circumstances, to inspect and receive a copy of the PHI that EMMAUS maintains. EMMAUS may charge a reasonable, cost-based fee for the copying process. Your copy request may also include transmittal directions to a third party.
  2. RIGHT TO AMEND. If you feel the PHI EMMAUS has about you is incorrect or incomplete, you may ask EMMAUS in writing to amend the information although EMMAUS is not required to agree to the amendment. You may write a statement of disagreement if your request is denied. The statement will be maintained as part of your PHI and will be included with any disclosure.
  3. RIGHT TO ACCOUNTING OF DISCLOSURES. EMMAUS maintains a record of disclosures we have made of your PHI. You have the right to request a copy of such an accounting.
  4. RIGHT TO REQUEST RESTRICTIONS. You have the right to request in writing a restriction or limitation on the use or disclosure of your PHI for treatment, payment, or health care operations. EMMAUS is generally not required to agree to such a request. If EMMAUS has been paid in full for all of the services covered by such a request, then EMMAUS will honor a request to restrict disclosure to your insurance.
  5. RIGHT TO REQUEST CONFIDENTIAL COMMUNICATION. You have the right to request that EMMAUS communicates with you in a certain way or at a certain location. EMMAUS will accommodate reasonable requests and will not ask why you are making the request.
  6. RIGHT TO A COPY OF THIS NOTICE. You have the right to obtain a paper copy of this notice upon request.
  7. RIGHT OF COMPLAINT. You have the right to file a complaint in writing with EMMAUS or with the Secretary of Health and Human Services if you believe EMMAUS has violated your privacy rights. EMMAUS will not retaliate against you for filing a complaint.


TREATMENT. EMMAUS may use your PHI, with your written authorization, for the purpose of providing you with health care treatment, including management, coordination and continuity of your care with other of your current providers.

PAYMENT. EMMAUS may use your PHI in connection with billing statements sent to you. EMMAUS may use your PHI for the purpose of tracking charges and credits to your account. Unless you have requested and EMMAUS has specifically agreed to restrict disclosure of your PHI to your health plan, EMMAUS may disclose your PHI to third party payers to obtain information concerning benefit eligibility, coverage, and remaining availability as well as to submit claims for payment.

HEALTH CARE OPERATIONS. EMMAUS may use and disclose your PHI for the health care operations of professional practice in support of the functions of treatment and payment. Such disclosures would be to Business Associates for health care education, or to provide planning, quality assurance, peer review, administrative, legal, or financial services to assist EMMAUS in the delivery of your health care.

APPOINTMENT REMINDERS. With your agreement, EMMAUS may use your PHI to contact you regarding EMMAUS appointments.


REQUIRED BY LAW. EMMAUS may use or disclose your PHI to the extent that the use or disclosure is required by law, made in compliance with the law, and limited to the relevant requirements of the law. Examples are public health reports, abuse and neglect reports, law enforcement reports, and reports to coroners and medical examiners in connection with investigation of deaths. EMMAUS also must make disclosures to the Secretary of the Department of Health and Human Services for the purpose of investigating or determining EMMAUS compliance with the requirements of the Privacy Rule.

HEALTH OVERSIGHT. EMMAUS may disclose your PHI to a health oversight agency for activities authorized by law, such as for professional licensure. Oversight agencies also include government agencies and organizations that audit their provision of financial assistance to EMMAUS, such as third-party payers.

THREAT TO HEALTH OR SAFETY. EMMAUS may disclose your PHI when necessary to minimize an imminent danger to the health or safety of you or any other individual.

DISASTER OR EMERGENCY RELIEF PURPOSES. In situations of your absence, incapacity or emergency and in accordance with good professional practice, EMMAUS may disclose your PHI minimally necessary to a public or private entity authorized by law or by its charter to assist in disaster relief efforts, which are directly relevant to your identification and care.

CHILD ABUSE OR NEGLECT. If your therapist has reasonable cause to believe that a child has suffered abuse or neglect, he/she is required by law to report it to the proper law enforcement agency or the Washington Department of Social and Health Services.

ADULT ABUSE. If your therapist has reasonable cause to believe that abandonment, sexual or physical abuse, financial exploitation, or neglect of a vulnerable adult has occurred, he/she must report the abuse to the Washington Department of Social and Health Services.

​CRIMINAL ACTIVITY. Your therapist may disclose your healthcare information to law enforcement officials if you have committed a crime on my premises or against him/her.

BUSINESS ASSOCIATES. EMMAUS may disclose your PHI to the extent minimally necessary to Business Associates that are contracted by EMMAUS to perform health care operations or payment activities on behalf of EMMAUS, which may involve their collection, use, or disclosure of your PHI. To safeguard the privacy of your PHI, such contracts are regulated by the Department of Health and Human Services and must contain provisions designed to limit the use and re-disclosure of your PHI, to require compliance by the Business Associate with your individual rights, to subject the Business Associate to specified security obligations, and to require the Business Associate to require such obligations of a subcontractor.

COMPULSORY PROCESS. EMMAUS will disclose your PHI if a court issues an appropriate order. EMMAUS will also disclose your PHI if (1) you and EMMAUS have each been notified in writing at least fourteen days in advance of a subpoena or other legal demand, identifying the PHI sought, and the date by which a protective order must be obtained to avoid compliance, (2) no qualified judicial or administrative protective order has been obtained, (3) EMMAUS has received satisfactory assurances that you received notice of your right to seek a protective order, and (4) the time for your doing so has elapsed.


EMMAUS will make other uses and disclosures of your PHI only with your written authorization. You may revoke this authorization in writing at any time, unless EMMAUS has taken a substantial action in reliance on the authorization such as providing you with health care services for which EMMAUS must submit subsequent claim(s) for payment.


This Notice of Privacy Practices informs you how EMMAUS may use and disclose your PHI and your rights regarding your PHI. EMMAUS is required by law to maintain the privacy of your PHI and to provide you with notice of our legal duties and privacy practices with respect to your PHI, and to notify you following a breach of unsecured PHI related to you. EMMAUS is required to abide by the terms of this Notice of Privacy Practices. EMMAUS reserves the right to change the terms of this Notice of Privacy Practices at any time. Any new Notice of Privacy Practices will be effective for all PHI that EMMAUS maintains at that time. EMMAUS will make available a revised Notice of Privacy Practices by providing you a copy upon your request and it will be made available on the EMMAUS website.


Teri Cherberg is the Emmaus designated Privacy Officer, so, if you have any questions about this Notice of Privacy Practices, or complaints about how your PHI has been utilized, please contact:

Emmaus Counseling Center
8275 166th Ave. NE, Suite 200
Redmond, WA 98052
p: 425.869.2644, ext. 17