TELEHEALTH GUIDE FOR CLIENTS

DAY OF YOUR ZOOM VIRTUAL SESSION 

  • Prior Portal Registration is required for access.
  • Please log into your Client Portal prior to your session start time, you will be prompted to launch the teletherapy session from your Client Portal Dashboard. Please note, the prompt is active starting 15 minutes prior to your session by default, however, your therapist will be joining the session at the scheduled time.

Client view in Patient Portal:

Begin the telehealth session.  You do not need to download the Zoom software.

It is likely that either the therapist or the client will connect first. The first person to join the session will enter a “waiting room“. 

Client View of “Waiting Room”:

If you are receiving an error message, please message your therapist or during business hours call the office at 425.869.2644, ext. 0.  To protect client confidentiality, Therapy Appointment cannot provide support directly to clients.