Insurance & Payments

EMMAUS HAS PREFERRED PROVIDERS WITH:

ACCEPTED EMPLOYEE ASSISTANCE PLANS (EAP)

*PRE-AUTHORIZATIONS

If your insurance plan requires pre-authorization for services (most HMO plans), it is ultimately the responsibility of the client to obtain this authorization prior to being seen by your provider. If you fail to obtain authorization, any and all charges incurred and not reimbursed, will be your financial responsibility.


INSURANCE CHANGES

If you have a change in insurance, please let us know as soon as possible, so we can ensure payment.  At the start of the each new calendar year in January, with new insurance plans taking effect along with new deductibles to be met, we will be re-verifying benefits and collecting your full visit fee that will be applied to your deductible, at the time of service.


HOW TO PAY YOUR BILL

Payment for any service Emmaus Counseling Center provides is due at the time of rendering services. We accept cash, checks, all major credit cards (including AmericanExpress, Discover, and debit cards).  We have several options for paying your bill:

  • Pay on-line using our portal:  learn more >>
  • Pay by phone, please call our billing department at 425.869.2644, ext. 18 (Monday – Friday, 9:00am to 5:00pm).
  • Pay in person, with your therapist.
  • Pay via the mail:
    • Emmaus Counseling Center
    • 8290 165th Ave. NE
    • Redmond, WA 98052

**Emmaus is not contracted with any Medicaid, Provider One or other Washington State Apple Health Managed Care plans.