Ready to Get Started?
At Emmaus, we understand that entering into psychotherapy can be a
scary step in one's life. With that in mind, we have tried to make
that step as comfortable as possible. Emmaus' schedulers; Pam, Michele and Sheila
are here to assist you every step along the way. They are very
familiar with each of our therapists' skills, therapy techniques and
are happy to provide you with suggestions based on your set of needs
and preferences.
| Scheduling Your Appointment |
Please contact our schedulers at
425.869.2644, ext. 0 to
schedule your appointment at any of our four office locations.
If your call is not answered by them personally this means that
they are on another line or not available at that moment, please
leave a message and you will receive a return call from them as
soon as possible or within two hours as appropriate.
When
you call, you will be asked for the following information:
-
Your name
-
best phone number to reach you
-
your date of birth
-
social security number or insurance identification
number
-
how you were referred to Emmaus
-
your reason for wanting to be seen at Emmaus Counseling
Center
-
your preference for a male or a female therapist
-
which office location best works for your needs
Feel free to review our
therapist's credentials and specialties before you speak to our schedulers.
Please note, however, that assignments of a definite therapist
and scheduling can only be done by our schedulers
after they have checked on a therapist's availability and, as
necessary, clarified with you what your specific needs are. In
some cases, they will also confer with the
Clinic Director, Dr. Richard Wemhoff,
before scheduling to make sure that your needs are best served.
| New Client Information & Forms |
Once you have scheduled your appointment, you will need to
fill
out our new client forms. You can do this one of two ways:
either download our forms available in .pdf format, fill them
out and bring the completed forms with you to your first session
or please 10-15 minutes earlier for your first
session to complete the forms located in the
Center's entry.
Our centers do not have a formal check-in
format, rather we offer a welcoming waiting room that we hope
you will find both warm and relaxing. Please help
yourself to a beverage and your therapist will be with you
shortly.
| Insurance Coverage &
Information |
Emmaus is
listed on many
insurance
provider panels
and we accept most insurance plans, please call us to
verify we are a network provider 425.869.2644.
Your health insurance and/or Employee Assistance Program
(EAP) may reimburse directly for our services. Please
contact your health insurance company and/or EAP to
determine the process for accessing your mental health
benefits. You may find it helpful to ask the following
questions:
-
Do I have outpatient mental
health insurance benefits?
-
What is my deductible and has it
been met?
-
How many sessions per year does
my health insurance cover?
-
Do I have
co-insurance?
-
What is the coverage amount per
therapy session?
-
Is authorization or other source
required from my primary care physician or insurance
carrier?
View our panels and
covered therapists.
Other
Insurance Questions?
If there are any changes to your insurance, please
let our staff know.
|
| Ready For Your First Session |
Now you will meet with your therapist for the first time.
Because a great deal of care and attention has been given to you
before your appointment, new clients at Emmaus Counseling Center usually remain
seeing that therapist and find a good fit between themselves and
their therapist. Sometimes, however, a client may feel that
another therapist would be more helpful and in those situations,
we ask the client to please communicate this to their therapist
and to contact our schedulers to assist you with any changes
that might be necessary.
And remember, it is your
therapy and you can end it at anytime. We
ask that you please do your best to communicate your decisions
regarding your therapy with your therapist at each appropriate
time.
New to Emmaus?
We have provided the forms for you to download, print and
complete in advance which will maximize your session time
during your first visit.
Many people have
questions when they consider therapy and we have tried to answer
some of the most
frequently asked questions
for your
convenience.
|
Emmaus is listed
on the following insurance provider plan networks: |
AETNA US WA
CIGNA - Behavioral Health
CIGNA - PPO
First Choice/ Beech Street
GREAT WEST
GROUP HEALTH
LifeWise WA
MANAGED HEALTH NETWORK
MAGELLAN - Behavioral Health
MAGELLAN EAP
Medicare
Optum Health
PACIFICARE
PREMERA BLUE CROSS
PRIVATE HEALTHCARE SYSTEMS
REGENCE BLUE SHIELD
Sound Health
|
|
Emmaus' Appointment
Cancellation Policy:
If you are unable to keep your appointment we require a
48-hour
advance notice of cancellation by calling our schedulers
directly at
425.869.2644
ext. 0.
|
Above all, remember you are
not alone and our therapists are caring individuals willing to
"walk with you" on your journey.