Emmaus Counseling Center
"We are committed to ‘walking with you’ and helping you to find peace in your life.”

 

Ready to Get Started?

At Emmaus, we understand that entering into psychotherapy can be a scary step in one's life. With that in mind, we have tried to make that step as comfortable as possible.   Emmaus' schedulers; Pam, Michele and Sheila are here to assist you every step along the way.  They are very familiar with each of our therapists' skills, therapy techniques and are happy to provide you with suggestions based on your set of needs and preferences.
Scheduling Your Appointment
Please contact our schedulers at 425.869.2644, ext. 0 to schedule your appointment at any of our four office locations. If your call is not answered by them personally this means that they are on another line or not available at that moment, please leave a message and you will receive a return call from them as soon as possible or within two hours as appropriate.
When you call, you will be asked for the following information:
  • Your name
  • best phone number to reach you
  • your date of birth
  • social security number or insurance identification number
  • how you were referred to Emmaus
  • your reason for wanting to be seen at Emmaus Counseling Center
  • your preference for a male or a female therapist
  • which office location best works for your needs
Feel free to review our therapist's credentials and specialties before you speak to our schedulers.   Please note, however, that assignments of a definite therapist and scheduling can only be done by our schedulers after they have checked on a therapist's availability and, as necessary, clarified with you what your specific needs are. In some cases, they will also confer with the Clinic Director, Dr. Richard Wemhoff, before scheduling to make sure that your needs are best served.
New Client Information & Forms
Once you have scheduled your appointment, you will need to fill out our new client forms. You can do this one of two ways: either download our forms available in .pdf format, fill them out and bring the completed forms with you to your first session or please 10-15 minutes earlier for your first session to complete the forms located in the Center's entry.
 
Our centers do not have a formal check-in format, rather we offer a welcoming waiting room that we hope you will find both warm and relaxing. Please help yourself to a beverage and your therapist will be with you shortly.
Insurance Coverage & Information
Emmaus is listed on many insurance provider panels and we accept most insurance plans, please call us to verify we are a network provider 425.869.2644.
Your health insurance and/or Employee Assistance Program (EAP) may reimburse directly for our services. Please contact your health insurance company and/or EAP to determine the process for accessing your mental health benefits. You may find it helpful to ask the following questions:
  • Do I have outpatient mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • Do I have co-insurance?
  • What is the coverage amount per therapy session?
  • Is authorization or other source required from my primary care physician or insurance carrier?
    View our panels and covered therapists.
    Other Insurance Questions?
     
    If there are any changes to your insurance, please let our staff know.
Ready For Your First Session
Now you will meet with your therapist for the first time. Because a great deal of care and attention has been given to you before your appointment, new clients at Emmaus Counseling Center usually remain seeing that therapist and find a good fit between themselves and their therapist. Sometimes, however, a client may feel that another therapist would be more helpful and in those situations, we ask the client to please communicate this to their therapist and to contact our schedulers to assist you with any changes that might be necessary.
 
And remember, it is your therapy and you can end it at anytime. We ask that you please do your best to communicate your decisions regarding your therapy with your therapist at each appropriate time.
 
New to Emmaus?
We have provided the forms for you to download, print and complete in advance which will maximize your session time during your first visit.
 
Emmaus Forms
1. New Client Intake Form (2 pages)
2. Agreement & Consent
3. Use of Information Consent
4. Emmaus' Notice of Privacy Practices
 
Many people have questions when they consider therapy and we have tried to answer some of the most frequently asked questions for your convenience.
 
Emmaus is listed on the following insurance provider plan networks:
AETNA US WA
CIGNA - Behavioral Health
CIGNA - PPO
First Choice/ Beech Street
GREAT WEST
GROUP HEALTH
LifeWise WA
MANAGED HEALTH NETWORK
MAGELLAN - Behavioral Health
MAGELLAN EAP
Medicare
Optum Health
PACIFICARE
PREMERA BLUE CROSS
PRIVATE HEALTHCARE SYSTEMS
REGENCE BLUE SHIELD
Sound Health
TRICARE
U B H/ U H C
Uniform Medical Plan
VALUE OPTIONS
Wellspring EAP
…and others

View which therapists are on your insurance panels.  Please call the office to double check with our schedulers.
 
Emmaus' Appointment
Cancellation Policy:
If you are unable to keep your appointment we require a 48-hour advance notice of cancellation by calling our schedulers directly at 425.869.2644
ext. 0. 
 
 
Office Locations
& Driving Directions
Emmaus has four office locations on the eastside, please view our office locations for maps & driving directions.
 
 
Above all, remember you are not alone and our therapists are caring individuals willing to "walk with you" on your journey.