Emmaus Counseling Center

"We are committed to ‘walking with you’ and helping you to find peace in your life.”

 

New Client Packet
 
All of our offices offer FREE PARKING!
 
For our New Clients:

Our centers do not have a formal check-in format, rather we offer a welcoming waiting room that we hope you will find both warm and relaxing.

If you have not had a chance to fill out our New Client Packet, please take a few moments to do so and provide those and your co-payment to your therapist at the beginning of your session.

Please help yourself to a beverage and your therapist will be with you shortly.

Request an Initial Appointment on-line
 Please include your name and contact phone no. and we will respond to your inquiry as soon as possible. If you need to speak with us immediately, please call our schedulers at 425.869.2644. ext. 0.


Helpful Links:
 Billing Policies
Therapists & Who They See
 Therapists & Their Clinic Locations
 Therapists & Insurance Coverage
 
 
Billing Questions?
Please call 425.869.2644 ext. 18


 Cancellation Policy:
 If you are unable to keep your appointment we require a 48 hour notice of cancellation to avoid an $80 fee.  Please contact your therapist directly if you are an existing client. 



Ready to Get Started?

At Emmaus, we understand that entering into psychotherapy can be a scary step in one's life. With that in mind, we have tried to make that step as comfortable as possible.   Many people have questions when they consider therapy and we have tried to outline the steps involved in scheduling your initial appointment and getting started on your journey.

All initial appointments are scheduled ONLY with our specialized Intake Coordinators or you may request an initial appointment where we will respond to your inquiry as soon as possible. If you need to speak with us immediately, please call us.  If your call is not answered by them personally this means that they are on another line or not available at that moment, please leave a message and you will receive a return call from them as soon as possible.

Scheduling Your Initial Appointment (425.869.2644 ext. 0)
 New clients calling Emmaus are assisted by our personable and caring intake coordinators, who are very familiar with each of our therapists', after talking with you and understanding what you are seeking with your therapy sessions, they will provide you with suggestions on which therapist could best match your set of needs and preferences.  
 
When you call to schedule your initial appointment, you will be asked the following questions:
  • Your name.
  • Best phone number to reach you and to leave a voicemail regarding an appointment.
  • Your date of birth.
  • if you plan on using insurance for your session you will be asked the following questions;
    • Your insurance company, identification number & group no.
    • Who is the policy holder?  Their name, date of birth, and employer.
  • How you were referred to Emmaus?
  • What is bringing you in to see a therapist?
  • Which of our office locations best works for your needs.
  • If you would like to receive appointment reminders, please provide your personal email address you would like us to use.
  • You will be asked to provide a credit card to hold your appointment, should you wish to use that card for your session co-payments you can advise your therapist. 
New Client Information & Forms
Once you have scheduled your appointment, you will need to fill out our new client forms. You can do this one of two ways: either download our forms available in .pdf format, fill them out and bring the completed forms with you to your first session or please arrive 10-15 minutes earlier for your first session to complete the forms located in the Center's entry.   Please hand your completed forms and co-pay (if applicable) to the therapist at the beginning of the session.
 
What to Expect
Your first psychotherapy session is usually a time for the therapist to gather information about you. The therapist may ask you to fill out forms about your current and past physical and emotional health. All of this information helps the therapist gain a deeper understanding of your situation. It might take a few sessions for your therapist to fully understand your situation and concerns and to determine the best approach or course of action.

The first session is also an opportunity for you to interview your therapist to see if his or her approach and personality are going to work for you.
 
Make sure you understand:
  • His or her approach or type of therapy
  • What type of therapy is appropriate for you
  • The goals of your treatment
  • How many therapy sessions you may need
At any time during therapy, especially in the beginning, don't hesitate to ask the therapist questions. 
 
Because a great deal of care and attention has been given to you before your appointment, new clients at Emmaus usually remain seeing that therapist and find a good fit between themselves and their therapist. Sometimes, however, a client may feel that another therapist would be more helpful and in those situations, we ask the client to please communicate this to their therapist and to contact our schedulers to assist you with any changes that might be necessary.
 
Our therapists are among the most respected in the area and have been hand selected by Dr. Wemhoff, Clinic Founder/Director.  Please know that Dr. Wemhoff is always open to speaking with you regarding your care and experience at Emmaus.