We are pleased that you have chosen Emmaus Counseling Center.

At Emmaus we understand choosing a therapist may seem like a daunting task, but it doesn’t have to be. It’s important that you find a therapist you trust and feel comfortable with and our Care Coordinators are here to guide you along the way.  Please call 425.869.2644, ext. 0, Monday-Friday from 9am to 5pm to schedule your initial session.


MAKING YOUR INITIAL CALL – 425.869.2644, ext. 0

Unique to Emmaus, our Care Coordinators who hold degrees in the field of Psychology and are very familiar with each of our therapists’ therapeutic approaches and specialties, and after gaining an understanding of what you are seeking with your therapy sessions, they will provide you with suggestions on which therapist could best match your set of needs and preferences.

Once you have scheduled your first appointment, we will emailed our registration paperwork to fill out and bring completed to your first appointment (if you do not have email, we can work with you to make other arrangements).


YOUR CARE

At Emmaus, your Care Team is dedicated to providing you with the best possible care.  From scheduling your initial session to navigating your billing inquiries, we are here to provide you with support and take care of you outside of your therapy sessions.  At any time, please feel free to contact any member of your Care Team with any questions, concerns or feedback.

In conjunction with our Care Team, we provide all clients with access to our Client Portal which allows you to manage your care privately and securely from messaging your therapist to paying your bill on-line at a time when it’s convenient for you. Learn more >>.


WHAT  TO EXPECT & BRING TO YOUR SESSION

Emmaus’ offer a private and casual setting where our clients simply come in and take a seat without checking in with a front office. We believe this is a less stressful and warmer environment.
Be prepared to provide your therapist with the following:

  • Completed and signed paperwork.
  • Insurance card and co-payments (if applicable)
  • We accept personal checks, MasterCard, Visa, and American Express.
  • Photo identification.

CANCELLATION POLICY

As this appointment time, has been set aside exclusively for you, we do ask that you provide at least 24 hours’ notice of a cancellation to avoid an $80 charge. Please cancel a Monday session on Friday during business office hours (9am-5pm) by calling our Care Coordinator at 425.869.2644, ext. 0. Please note that health plans do not cover missed appointments and this will be your responsibility.