We are dedicated to providing you with the best possible care as a client with Emmaus.  From scheduling your initial session to navigating your billing inquiries, we are here to provide you with support and take care of you outside of your therapy sessions.

Please note, your telephone call is very important us as well as to you and we will respond back as quickly as possible on the same day, during business office hours (Monday-Friday, from 9am to 5pm).  Please feel free to email us to provide any feedback and let us know if there is any part of your experience we can improve.


BUSINESS OFFICE MAILING ADDRESS

8290 165th Ave. NE
Redmond, WA 98052
p: 425.869.2644 | f: 425.867.0930


OPERATIONS

SCHEDULING & NEW CLIENT INTAKE: 425.869.2644, ext. 0

BILLING DEPARTMENT: 425.869.2644, ext. 18

THERAPISTS’ CONFIDENTIAL VOICEMAIL

Please dial 425.869.2644 and enter the extension provided below:


IN CASE OF EMERGENCY

If you or someone you know is reporting thoughts of suicide, or if someone is behaving in a dangerous or unsafe manner call 911, or go to the nearest emergency room. Do NOT leave a voicemail or send an e-mail if the situation has reached crisis level as our therapists may be with a client or away from their desk.

  • 24-HOUR CRISIS LINE866-427-4747 or 866-4-CRISIS
  • KING COUNTY 2-1-1: Dial 2-1-1 or 206-461-3200 or 800-621-4636 (M-F 8am-6pm)
  • 24/7 WA RECOVERY HELP LINE: 866-789-1511
  • TEEN LINK: 866-833-6546, 866-TEEN-LINK (Evenings 6pm-10pm)