Billing & Insurance

BILLING YOUR INSURANCE

The billing department is happy to answer questions about our billing process and your individual account.  Please call them at 425.869.2644, ext. 18.

It’s always a good idea to double check with your insurance company for specific information about your plan, the coverage it provides and your choice of therapists and health care services before receiving care.  There is often a toll free number listed on the insurance membership card that you can call and check your coverage carefully by asking the following questions:

  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is approval required from my primary care physician?

CO-PAYS, CO-INSURANCE & DEDUCTIBLES

Certain plans may not cover all of our services or may have specific referral requirements.  Co-payments must be collected at the time of your office visit, as per the requirements of your insurance company. We accept most major credit cards, personal checks and cash.

There may be an outstanding amount due after your bill is processed by your insurance company. Based on your insurance plan and medical benefit, you could be responsible for charges beyond your payment made at the time of service for things like your deductible, co-insurance or services not included in your plan.  We will notify you about any balance due with a monthly e-statement.


INSURANCE TERMINOLOGY


OUT-OF-POCKET COSTS

If you haven’t met your deductible, don’t have insurance or don’t have a plan we currently accept, we accept most major credit cards, personal checks and cash at the time of service. If your plan offers out-of-network benefits, we will give you a receipt you can submit to your insurer for reimbursement. Visit our clinical services for the cost of each procedure, diagnostic test, health screening and immunization.